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Doing Business with Community Associations
CASP Designated Members have completed a training course designed to teach the unique needs of community associations along with proven communication tools to create confident sales people, knowledgeable staff, and a powerful management team. The course is currently offered by Florida CAM Schools, LLC.
Communication
- Using a DISC personality assessment, receive detailed evaluations focusing on business skills
- Identify individual communication styles
- Learn to communicate better with clients and co-workers
- Recognize verbal and visual communication messages
- Create action plans for strengthening communication or leadership style
Community Association Management
- Community association structure
- Community association governance
- Practical applications when working with community associations
- How to have more success and less frustration when connecting with community association boards
- Roundtable discussions of in-the-field experiences
CASP Designated Members have been "vetted" in the following critical areas of business:
- Legal Right to Do Business - Business license and applicable professional license are verified
- Business Character - Complaints against license, complaints filed with the Better Business Bureau, and credit standing are researched and found acceptable
- Viability - Equifax business risk assessment, credit risk, and failure risk are within their acceptable range
- Ethical Standards - Agreement to CFCAP Statement of Ethics reinforces standards in key areas, such as financial management, complaint handling, and employee supervision
- Commitment - Completed industry-specific training ("Doing Business with Community Associations" - DBCA)
